Zoho Corporation an Indian Software development company who marked a special place in web-based business tools and information technology. Founded in 1996 as AdventNet Inc. in Pleasanton, California by Sridhar Vembu and Tony Thomas, the company which became Zoho Corporation started out as a network management service and now has offices in several countries with its global headquarters in Chennai.
According to the company CEO Sridhar Vembu when the first dot.com bubble burst in 2000, the business was left with just three clients. That is when the idea of developing a business software online suite first came into view.
In 2005, the company launched its first cloud app, Zoho Writer. By 2008, as the Zoho cloud suite continued to develop, the company’s products had 1 million users worldwide. Now Zoho is a provider of a very popular and cloud-based Customer Relationship Management (CRM) solution as well as more than 25 online applications including invoicing, project management, wikis, note-taking, databases, presentations, spreadsheets, word processing and other software.
Zoho CRM is a stellar solution which is easy to use and has a lot of powerful features which makes the remote working easy and helps keep track of work effortlessly. It provides solutions ranging from Social media marketing, accounting and point of sale(POS) systems. Zoho should definitely be a consideration as it provides a number of useful capabilities like lead management, extensive reporting, as well as built-in-compatibility with business-grade telephonic such as live chat, phone and social media tools.
Zoho CRM release new features almost every month. Here are some of the features released :
In the recent release administrators can now
- In assignment rules, conditions can be specified for users based on which the records will be assigned.
- You can also specify the default user to whom the records which do not satisfy those conditions will be assigned.
- The availability of the user can also be checked based on the online status and shift timing before assigning the records